For more than 20 years, PROJECT: automate has been focused on one simple thing: giving the best technological upgrades to homes and businesses. Though we started small, we’re now one of the largest home automation companies in Los Angeles, CA. Our desire to give clients the support they deserve in high-class tech solutions is what drives us — and it’s why our customized service plans are built the way they are.

We Have Your Back Every Hour of the Day

Problems are bound to happen from time to time. Even the most advanced, high-quality technology can fail now and then, and while it doesn’t happen often, it’s always frustrating when it does. We don’t want you dealing with those issues on your own. No matter the day or the time, our team is ready to support you. Through our service plans, we offer 24/7 support via email, text, or chat, and our remote monitoring services let us identify issues at any time of day — often resolving them before you even notice something’s wrong.

Service Designed to Meet Your Needs

As part of every smart home installation, we offer ongoing service plans to make sure your system performs reliably for years to come. These tiered plans include remote monitoring and repair, 24/7 support coverage, a personal troubleshooting app, and discounted service calls, with priority scheduling depending on your plan level.

Our monitoring service — available on our higher-end plans — only lets us see the status of your devices and your network performance. We’re notified as soon as a device goes down or an upgrade becomes available, so we can act on it quickly. We can’t see how you actually use your devices, what you’re viewing, or access your surveillance footage — monitoring is about system health, not your privacy.

A Service That’s Constantly Improving

Offering a high-quality service is part of the experience of working with us, and our clients deserve nothing less than the very best. Our goal is to provide reliable, high-quality tech solutions and to be genuinely accessible whenever you need us. We’ll help you find the service plan that best fits your needs based on the scope of your smart home system, so you can have real peace of mind that your technology is there when you need it.

Are you interested in improving your lifestyle or business with an advanced tech solution? Contact us to learn more — we’d love to help.