Silver Support Plan
Have access to 24/7 security alarm monitoring systems provided by PROJECT:automate’s top tier referred companies.

Gold Support Plan
Have access to 24/7 security alarm monitoring systems provided by PROJECT:automate’s top tier referred companies.

Platinum Support Plan
Have access to 24/7 security alarm monitoring systems provided by PROJECT:automate’s top tier referred companies.

Silver Support Plan
Gain support for your security or smart home technology with our live agent phone support plans Weekends from 8am PST to 6pm PST

Gold Support Plan
Gain support for your security or smart home technology with our live agent phone support plans Weekends from 8am PST to 6pm PST

Platinum Support Plan
Gain support for your security or smart home technology with our live agent phone support 24/7/365 including special holidays.

All Plans
A live operator will call you, or the person designated to handle alarm calls, in the event the alarm goes off they will then notify the proper repsonse service.

A certificate will be emailed to you as well which will give you an home owners discount.

Silver Support Plan
We guarantee a 72 hour repsonse time for on-site repairs needed for all your security and smart home system needs, exclusing weekdays and holidays.

Gold Support Plan
We guarantee a 48 hour repsonse time for on-site repairs needed for all your security and smart home system needs, exclusing weekdays and holidays.

Platinum Support Plan
We guarantee a 24 hour repsonse time for on-site repairs needed for all your security and smart home system needs, including weekdays and holidays.

Silver Support Plan
Every month we will run automated system updates to your devices to keep them with the latest and great software / firmware.

Gold Support Plan
Every month we will run automated system updates to your devices to keep them with the latest and great software / firmware.

Platinum Support Plan
Every month we will run automated system updates to your devices to keep them with the latest and great software / firmware.

Silver Support Plan
Gain Access to automated 3rd party product updates and support from items purchased through PROJECT: automate, including firmware updates.

Gold Support Plan
Gain Access to automated 3rd party product updates and support from items purchased through PROJECT: automate, including firmware updates.

Platinum Support Plan
Gain Access to automated 3rd party product updates and support from items purchased through PROJECT: automate, including firmware updates.

Silver Support Plan
Annually we will clean your equipment racks

Gold Support Plan
Semi-Annually we will clean your equipment racks and run system maintence on it.

Platinum Support Plan
Quarterly we will clean your equipment racks and run system maintence on it.

Silver Support Plan
NA

Gold Support Plan
Any Defective component within the manufacturer warranty period we will replace free of charge for you.

Platinum Support Plan
Any Defective component within the manufacturer warranty period we will replace free of charge for you.

Silver Support Plan
Network support provided during business hours

Gold Support Plan
Remote OvrC Network Management & Wi-Fi Support

Platinum Support Plan
Real-Time OvrC Network & Internet System Monitoring with ProActive Support. If any problems are found that need a technician one will be sent out and you will be notified once once the problem is fixed.

Silver Support Plan
NA

Gold Support Plan
Surveillance System Camera Cleaning and Maintenance Annually

Platinum Support Plan
Bi-Annual Surveillance System Camera Cleaning and Maintenance

Silver Support Plan
NA

Gold Support Plan
Guaranteed 24 Hour Emergency Internet Restoration

Platinum Support Plan
Guaranteed 8 Hour Emergency Internet Restoration

Silver Support Plan
NA

Gold Support Plan
NA

Platinum Support Plan
15% Discount on Out of Warranty Defective Product Replacement

Silver Support Plan
NA

Gold Support Plan
NA

Platinum Support Plan
PROJECT: automate Special Event Attendant (25% discounted rate)